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Today’s Tip: Use the Finder Number to Save Time on Data Entry

Wanna save time during data entry after running an appeal mailing or membership renewals?  What if I said using the Finder number field could save you 1 or 2 minutes per transaction entered in Altru?...

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Membership Miniseries: Increase Your Sales

The Altru miniseries kicks off again next week with a 3 session series on Membership. So, Membership and Development users – this is your series. Rachel and Jen will be covering converting visitors to...

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This Week in the Community

Was this week crazy for everyone? I’m still playing community catch up and I look at it every day! Here’s what you missed, while being slammed at work: NEW QUESTIONS Not printing ticket dockets...

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This Week in the Community

A couple big things first – the miniseries has kicked off again, covering Membership this time. Be sure to check out the schedule and register for the classes that interest you. If you can’t make the...

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Adults-Only at Your Children’s Museum? How The Discovery Appeals to the Child...

Imagine your children’s museum flooded with laughter, music, and … beer. Yes, I said beer. Sounds crazy, right? Not to the Terry Lee Wells Nevada Discovery Museum. Starting in August 2012, The...

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Altru User Groups: Chat Sessions Now Offered on Skype

We’re always encouraging our Altru users to talk to each other, so we’re giving you another resource to make it happen: Skype chats. We started experimenting with these back in March and have had some...

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This Week in the Community

First up: We’ve got 2 great things going on – 1. We’re hosting customer chat sessions on Skype. Check out the schedule below. 2. Product management is working on their to-do list and want your input....

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Gadget Review: Which scanner is best?

The WWS100i is a Bluetooth scanner made by WASP. With a Bluetooth barcode scanner, you can scan tickets, merchandise, and membership cards from a tablet or smart phone. So far, the only other mobile...

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This Week in the Community

Happy Friday everyone! Product management is looking for your feedback. You have a couple post where we want your top 3 Altru votes: Top 3 Ideas for Improving Guest Experience What are the top 3 things...

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Classes & Chats Available This Week

Lots of opportunities for training and collaboration this week. Be sure to check out our Altru 101 Classes or join in with our Skype user group chat on Wednesday. Here are this week’s options: Mon,...

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Altru 3.1: Great New Features Coming Next Week

Next week, we’ll release the latest version of Altru and you’ll find new features included that are designed to save you time and increase efficiency. Visit the Altru New Release Page to get find out...

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Wordless Wednesday

I’ve been wanting to do these posts for a while; take a day to just show, instead of tell. So when Michelle Soverino of the Nantucket Historical Association  tempted me with the content, her org’s...

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Altru 3.1: New Merchandise Features

“It’s about time!”  That’s what we heard from many of you as we researched adding new features to the Merchandise area of Altru.  Well, it IS about time! The biggest request we heard was to make it...

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Blackbaud’s First Twitter Chat #blkbchat Recap

We would first like to thank Dorie Wallace, Vice President of Customer Support, and all participants of our first Twitter Chat.  We received a lot of great feedback and suggestions from the group.  In...

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Altru 3.1 New Feature: A Meeting of the Minds, err … Transactions

Friendship is a single soul dwelling in two bodies. – Aristotle. Maybe he said it best, but I doubt he was philosophizing about credit card reconciliation. If you do, drop us a line because we just got...

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Altru 3.1 New Feature: Constituent Record View

In Charleston, we are all about the view. We love a porch, a dock, a patio – anything that let’s us see the big picture. In Altru 3.1, we’ve improved your view – of the constituent record. We’ve made...

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Get 20% Off Your First Blackbaud Forms Order

First time Blackbaud Forms clients will receive 20% off their first order (excluding membership cards and thermal ticket stock) with promotion code BFEFUN20.* Nonprofits use Blackbaud Forms products to...

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Altru 3.1: How to Get Started with Merchandise History

Here’s a short course in how to best take advantage of the merchandise changes in Altru 3.1: Day 0: When Altru 3.1 is deployed, the Cost and Quantity of all items will be put on hand as a Physical...

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Blackbaud Twitter Hashtag Changes

@bbsupport shares product tips, upcoming webinars and classes, and Support-related information throughout the day on Twitter.  We’re also available to assist with your product questions . We’ve found...

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Miniseries Roundup: What You Missed w. Events & Membership

We try to accommodate all our customers, in all time zones, and around your work schedules, but inevitably everyone can’t make it to every webinar. So we record them. Check out our training page to...

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