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Coming in the Next Altru Release
Get ready. Get set. New Altru features are coming to a browser near you! We’ve been hard at work since the Altru 2.95 release (November 2012), building new tools that can save you time and add...
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New Feature: Group Sales Flattened Record
Last year, we revamped the membership record view to get all the really important parts of a membership record on one screen. Less tabs = less digging. With Altru 2.96, we’ve taken this same approach...
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New Feature: Reduce Duplicates in Online Sales
A few releases ago, we improved duplicate matching for transactions added in the back office and daily sales. We’ve now added this new matching algorithm for online sales as well. You’ll be able to...
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Champion-esque Behavior Spotted!
You guys have really been awesome the last two weeks, continuing to demonstrate champion-like behavior. We love when you help each other. And when you voice your opinion. We know you’re busy at work,...
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New Feature: Group Sales Overpayment Refunds
In the last release, we introduced the unearned revenue account, which holds group sales deposits (not applicable to security deposits) and payments until a group is checked in. Our next step is...
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Let’s Get Mobile, Part 1: Microcom Corp 428TC Plus Compact Ticket Printer
I can’t remember the last time the general design of the ticket printer changed. Ticket printers have always been these massive metal boxes that come with a huge footprint. Let’s take a look at the...
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Altru Chat Support Now Available
Here in Altru support, we like options. You can call us, create a case, post in the community, write a letter (not recommended), and even catch us on Twitter (#bbaltru). But we’ve been missing one...
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Change is Hard: Work Together
One of the main features of Altru is that it brings together all the different activities of constituents into one unified system. I could probably spend a whole day explaining why this is a good...
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Let’s Get Mobile, Part 2: Windows 8 Tablets
Let’s talk tablets. Over the last 3 years, tablets have been steadily eating away at the desktop PC and laptop market share. Millions of new tablet enter our world each year; my household alone owns an...
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MVQ Contest: Show Us Your Most Valuable Query
Here on the Altru support team, we’re always flattered when we get MVP nominations. We try our best to quickly answer your questions and solve your problems, and we take pride in being recognized for...
View ArticleMarch (Miniseries) Madness
It’s that time again. Time for picking your teams. Placing your bets. Pulling out your old (or perhaps new) college jersey. And time to wear said jersey to work for good luck, despite your boss’ side...
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Change is Hard: Hello, My Name Is Jen and I’m an Altru Community Addict
It might sound hyperbolic to say that we need to be able to change or we’ll die. Changing to keep up with industry practices, patrons’ needs, or simply changing from outdated software to Altru Museum...
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Today’s Tip: Give Your Daily Sales Page a Tune Up
We know why you bought Altru Museum Management Software : to create a more enhanced visitor experience, better learn your constituents, and make your life easier, right? Therefore we know saving time...
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Last Week(s) in the Community
Just a little heads up on all the Altru community happenings in the last couple weeks, in case you were on a super sweet vacation or perhaps, have just returned from a super sweet vacation and had...
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Let’s Get Mobile, Part 3: Your future Visitors, Donors and Members are NOT in...
You may be thinking, “Why go mobile?” You want people to come to your organization, but to make that happen, you may have to go to them first. If you have Altru Museum Management Software, a Windows...
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We Hear You (But Only If You’re Talking)
Our team requests a lot of information from you; surveys after implementation, go lives, cases – even occasional “Rate Altru in the Community” requests. I used to receive survey requests and think,...
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Meet Our 1st Champion: Allison Pate
After weeks of watching and waiting, we have finally named our 1st champion: Allison Pate! At 156 replies posted, you’ve probably already spoken with Allison in the community. Maybe she’s helped you...
View ArticleSync Your Accounts: Single Sign on for Blackbaud.com & the Altru Community
COMING THIS WEDNESDAY! I think all of us would love to eliminate a login or two from our memory. Log in to Blackbaud.com, log in to Altru, log in to the community … well, you will soon have one less...
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Let Your Patrons Bust the Line for You
Lines are the bane of my existence. I deplore going to a theme park, where the better part of the day is spent waiting in line for rides. Luckily, museum’s lines are different. The lines at museums...
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Guest Post from Claudia Gomez: 5 Reasons Why You Should Be Using Jing.
It’s no secret that Claudia has been our Jing champion. David had the idea to let the Altru community know about Jing, a service that allows you to record your screen. If you missed that blog, check it...
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