It was the topic of our most attended miniseries. It accounted for over 300 cases last year. It has just shy of 200 topics in the community. Yep, you guessed it:
Query.
We realize query can be tough, but we also know that you guys can master it, so we’ve created some training for you. This month we’re releasing our new Virtual Instructor Lead Training (VILT*) – Query 101! Designed to show you the basic concepts in query, this class will help you go from query novice to query ninja. And even if you already consider yourself a black belt at query, this class is a great refresher.
During the Query 101 class, you’ll learn about the role of query in Altru and how it differs from reports. You’ll also get familiar with query terminology – and then add, save, and edit a query.
Speaking of classes, 2013 will be a big year for Altru Education – so be on the lookout for new VILT classes, new videos, and other new resources. Sign up for any of our 101 classes. They’re all free.
Introduction to Altru
Ticketing Setup 101
Membership Setup 101
General Sales 101
Merchandise 101
WebForms 101
Revenue 101
Batch 101
Query 101
Don’t see the class you need? Let us know which topics you’d like covered.
*Side note for those of you who read this and thought virtual instructor meant this:
All these classes have a live Altru expert on the other end; nothing is automated!
You can keep up with us on Twitter by following @bbsupport ; we use the hashtag #bbaltru when we discuss Altru. Take a look at our Twitter Guide for more information.